SaaS Governance

The end of April 2011 witnessed an interesting event. Amazon’s Elastic Compute Cloud (EC2) service was struck by a large scale outage that lasted for 4 long days. While Amazon scampered around to deal with the worst outage in cloud’s history, the world watched on with fascinated horror. Nobody had ever thought that a cloud computing giant like Amazon would encounter an outage. But it did and it took down almost 70 sites with it including bigwigs like FourSquare, Reddit, Quora, parts of New York Times, and more.

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IT Services Management

It goes beyond saying that IT has become the DNA of every business process. IT has earned unrivaled importance.

But as they say there is no such thing as free lunch. Even popularity comes at a price. With rise in popularity, IT has also come under the scanner.

Enterprises that look to respond and adapt faster to external market pressures demand agility in their IT framework. Architectures that underpin this requirement are increasingly being viewed as the bad egg.

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