Information Technology Audit

Secure IT infrastructure

In March 2011, RSA – EMC’s security division – sent shockwaves through the industry as it announced a sophisticated cyber-attack on its SecureID system. Theft of unspecified information from SecureID has left marring scars and lot of red faces. But at the same time it has raised a lot of questions for IT industry as a whole.

Prior to the attack, SecureID was a benchmark in two-factor authentication system. But the attack proves that just having a strong security mechanism is not enough. We cannot just deploy a security system and hang up our boots expecting it to take care of everything. We have to be vigilant at all times and keep testing the security of our IT setup. In other words, we need to regularly conduct an IT audit.

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Traditional CRM & Social Media – An Interesting Wedlock

Social CRM solutions

Remember the early days when the concept of customer relationship management (CRM) systems had emerged? There was a mad rush in the market and almost everybody wanted to try out this newly discovered abstract. But as the dust settled on CRM, we realized that CRM systems were not just about anybody’s cup of tea.

This realization brought about a phase where CRM systems became entitlements of enterprises that had deep pockets. These enterprises had big budgets, talent pool, and IT resources available at hand to successfully deploy CRM systems. It was a time when CRM systems made silent inroads into enterprise IT architecture. And now after a quiet and peaceful existence for some time, CRM systems are back in the limelight.

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Application Overhaul – A Strategic Level Initiative

Enterprise applications maintenance

Ever heard of the term ‘IT Debt’? All those who have been following Gartner, would have an idea what it means. For all those who are not Gartner fans here is what it means. IT Debt is the cost of maintenance backlog of an enterprise. It’s the cost of upgrading enterprise applications to their latest releases and operating versions. In other words, it’s the cost of bridging the gap between the current state of IT architecture and its ideal state.

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Tips for Hiring PHP Developers

Hiring qualified PHP developer

Over the past few years, IT industry has experienced a booming demand for PHP professionals. PHP seems to have won the hearts of IT professionals and market alike with its robust development potential. An increasing number of customers are looking to hire PHP developers for their web application development projects. And is it hard to find a PHP developer for hire? Absolutely not! One search on Google and you end up with a long list of companies offering PHP developers on hire.

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Unified Communications

Our modern day business scenario has this uncharacteristic need for a dispersed yet connected workforce. We want our people to be proactive and reach out to the customers but without losing touch with the enterprise. We want them to operate from remote locations while still having access to enterprise information. As a result, we have people carrying out communications via emails, phones, video conferences, Skype, instant messengers, VoIP, fax, social networks, and the list goes on.

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